Hotel Excelsior, Zermatt ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Great

8.4

9.4

/10

4.5

“The hotel's location is perfect, just a short walk from the train station and right near the vibrant main street filled with shops and restaurants.”view full review

Hotel Excelsior, a 3-star Zermatt hotel with an 8.4/10 rating on Booking.com, offers cosy rooms with stunning views of the Matterhorn. This family-owned establishment features two on-site restaurants, a children's playground, and ski storage space.

Rooms & Amenities

Each room at Hotel Excelsior provides panoramic views of local mountains, including the Matterhorn. Guests can stay connected with free Wi-Fi and enjoy comfortable accommodations that include certain rooms with seating areas.

Dining Options

Guests can dine at the Luna and La Ferme restaurants, serving Swiss and French cuisine, including specialties like beef fillet and lamb fillet. Additionally, a fine 4-course half-board menu is available for CHF 50.00 per person each evening.

Leisure & Family-Friendly

Hotel Excelsior includes a children's playground and offers ski storage space, enhancing the family-friendly environment. The hotel is supported by local knowledge for outdoor activities, making it a hub for hikers and mountain enthusiasts.

Location & Transportation

Situated in the heart of Zermatt, the hotel is conveniently located 400 meters from Gornergratbahn and Sunnegga Express funicular stations. The bus stop to all mountain railways is right next to the hotel, ensuring easy access to the area's natural attractions.

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Select your room type

Hotel Excelsior offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

2 persons

140 sq. feet

1 Single bed

Shower

Heating

room details

Double Room Balcony Matterhorn View

2 persons

250 sq. feet

2 Single beds

Heating

Balcony

room details

Deluxe Double Room Balcony Matterhorn View

2 persons

315 sq. feet

2 Single beds

Heating

Balcony

room details

Suite Balcony Matterhorn View

2 persons

445 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

Hotel Excelsior offers amenities for your comfortable stay and unforgettable experiences

Amazing Views!

“Our room featured a stunning balcony that offered an very nice view of the Matterhorn, making every moment spent there lovely.” view full review

Really good Dining!

“The restaurant served excellent food with a great menu, and we were impressed by the quality and creativity of each dish we tried.” view full review

Stylish and Simple

“The room's decor was tastefully simple and clean, creating a calming atmosphere that enhanced our overall relaxation during our stay.” view full review

Helpful Services!

“The complimentary pick-up service from the station was incredibly convenient and made our arrival at the hotel smooth and effortless.” view full review

Facilities: Great

8.3/10Review score

General

No smoking on site
Free Wi-Fi
Safe deposit box
Pets allowed
Security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Skiing
Hiking
Cycling

Services

Room service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches

Children

Cots

Spa & Leisure

Sun terrace
Garden area

Room features

Heating
Mini-bar
Sitting area
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Map view

Hofmattstrasse 38, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.1 mi

Landmark

Sunnegga

1.4 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.1 mi

Landmark

Gorner Gorge

1.1 mi

Theme Park

Forest Fun-Park Zermatt

4000 ft

Ski Area

Wolli park for beginners Sunnegga

1.3 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

5100 ft

Beach

Leisee

1.6 mi

Garden

Ricola Herb Garden

1.2 mi

Garden

Dossen Glacier Garden

1.9 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.0 mi

Ski Area

Gornergrat

3.1 mi

Beach

Grunsee

2.1 mi

Bridge

Hangebrucke

2.0 mi

Landmark

Zmutt Glacier

1.8 mi

Landmark

Zmutt

1.8 mi

Nearby

Museum

Matterhorn Museum

900 ft

Cemetery

Mountaineer's Cemetery

900 ft

Church

St Peter's English Church

1200 ft

Bridge

Photopoint Kirchbrucke bridge

800 ft

Church

Parish Church of St. Mauritius

500 ft

Bahnhofstrasse

Walk of Climb

800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

400 ft

Stellisee 3920 Zermatt

Stellisee

1000 ft

Hohbalmen

500 ft

Castor Mountain

500 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

500 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

700 ft

Murmeli Brunnen

1200 ft

Denner Partner

1800 ft

Restaurants

Take it Doner

1300 ft

Oberdorfstrasse 24

Getting around

City Centre

Zermatt2 min · 400 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station6 min · 1700 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

High-speed internet access is available in public areas for free.

Breakfast

The hotel Excelsior provides visitors with a free full breakfast.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

German

Year renovated:

2012

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Excelsior from previous guests about their experience.

Review score

Based on 300 verified reviews

8.5/10

Great

90%

Recommend

Breakfast

8.9/10

Cleanliness

8.8/10

Comfort

8.9/10

Facilities

8.3/10

Free Wi-Fi

8.1/10

Location

9.3/10

Paid Wi-Fi

7.2/10

Staff

8.8/10

Value for money

8.0/10

based on 111 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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