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Key details

About the Hotel

Hofmattstrasse 38, Zermatt, 3920

Great

8.5

9.4

/10

4.8

“The hotel's location is perfect, just a short walk from the train station and right near the vibrant main street filled with shops and restaurants.”view full review

Hotel Excelsior, a 3-star Zermatt hotel with an 8.4/10 rating on Booking.com, offers cosy rooms with stunning views of the Matterhorn. This family-owned establishment features two on-site restaurants, a children's playground, and ski storage space.

Rooms & Amenities

Each room at Hotel Excelsior provides panoramic views of local mountains, including the Matterhorn. Guests can stay connected with free Wi-Fi and enjoy comfortable accommodations that include certain rooms with seating areas.

Dining Options

Guests can dine at the Luna and La Ferme restaurants, serving Swiss and French cuisine, including specialties like beef fillet and lamb fillet. Additionally, a fine 4-course half-board menu is available for CHF 50.00 per person each evening.

Leisure & Family-Friendly

Hotel Excelsior includes a children's playground and offers ski storage space, enhancing the family-friendly environment. The hotel is supported by local knowledge for outdoor activities, making it a hub for hikers and mountain enthusiasts.

Location & Transportation

Situated in the heart of Zermatt, the hotel is conveniently located 400 meters from Gornergratbahn and Sunnegga Express funicular stations. The bus stop to all mountain railways is right next to the hotel, ensuring easy access to the area's natural attractions.

Select your room type

Hotel Excelsior offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room
2 persons
13 sq. feet
1 Single bed
Heating
Shower
room details
Standard Double or Twin Room
2 persons
22 sq. feet
1 King-size bed
Heating
room details
Double Room Balcony Matterhorn View
2 persons
23 sq. feet
2 Single beds
Balcony
Heating
room details

Show all rooms

Price and Room Availability Calendar

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Hotel Excelsior offers amenities for your comfortable stay and unforgettable experiences

Amazing Views!

“Our room featured a stunning balcony that offered an very nice view of the Matterhorn, making every moment spent there lovely.” read full review

Really good Dining!

“The restaurant served excellent food with a great menu, and we were impressed by the quality and creativity of each dish we tried.” read full review

Stylish and Simple

“The room's decor was tastefully simple and clean, creating a calming atmosphere that enhanced our overall relaxation during our stay.” read full review

Helpful Services!

“The complimentary pick-up service from the station was incredibly convenient and made our arrival at the hotel smooth and effortless.” read full review

Facilities: Great

8.3/10Review score

General

No smoking on site
Free Wi-Fi
Safe deposit box
Pets allowed
Security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Skiing
Hiking
Cycling

Guest Parking

No parking available.

Services

Room service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches

Children

Cots

Spa & Leisure

Sun terrace
Garden area

Room features

Heating
Mini-bar
Sitting area
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, 3920

Getting around

City Centre
Zermatt 2 min · 400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

High-speed internet access is available in public areas for free.

Breakfast

A full breakfast is served at the price of CHF 1.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

German

Year renovated:

2012

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Excelsior from previous guests about their experience.

Review score

Based on 308 verified reviews

8.5 /10

Great

90 %

Recommend

Breakfast

8.5/10

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

8.3/10

Free WiFi

8.9/10

Location

9.5/10

Paid Wi-Fi

7.8/10

Staff

8.8/10

Value for money

8.2/10

based on 111 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Hotel Excelsior, Zermatt

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Family-Friendly

Location & Transportation

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Children

Spa & Leisure

Room features

Media

Room decor

Hotel Excelsior Location

Reviews and Ratings

Next best alternative