Hotel Excelsior Zermatt, Zermatt ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Hotel Excelsior, a 3-star Zermatt hotel, is a small family business offering a warm atmosphere and stunning views of the Matterhorn. The hotel features cozy rooms, a bar, and two on-site restaurants, La Ferme and Luna, serving local specialties.

Rooms & Amenities

Hotel Excelsior provides cozy and comfortable rooms, many featuring sunny, south-facing windows with panoramic views of the Matterhorn and the village. Each room includes free Wi-Fi, and certain rooms offer seating areas for added convenience.

Dining Options

La Ferme restaurant serves French and Swiss cuisine, featuring specialties like beef fillet and lamb fillet. Luna restaurant offers cheese fondue and a variety of dishes. Guests can also enjoy meals on the terrace during summer.

Leisure & Activities

Hotel Excelsior offers ski storage and easy access to local mountain excursions, with a bus stop for railways right next to the hotel. The area features hiking paths, sport climbing locations, and breathtaking mountain scenery.

Location & Transportation

The hotel is centrally located, providing easy access to the train station and village center, just a few minutes away. Local transportation options include nearby bus stops and cable cars, enabling hassle-free exploration of the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

1 person

13 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Double Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

Mountain view

Heating

Balcony

room details

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Deluxe King Room

Max:

2 persons

29 m²

Bed options:

2 Single beds

Mountain view

Heating

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

Zermatt400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1700 ft

Train400 ft

Bus

Bus stop 7.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Views!

“Our room featured a stunning balcony with a direct view of the Matterhorn, allowing us to enjoy nice sunrises and sunsets.” view full review

Delicious Breakfast!

“The breakfast spread was good, with a great variety of fresh and tasty options to start our day off right.” view full review

Convenient Transfers!

“The hotel provided a complimentary pick-up and drop-off service at the train station, making our arrival and departure seamless.” view full review

Spacious Comfort!

“Our room was incredibly spacious, comfortable, and tastefully decorated, making it a perfect retreat after a day of exploring.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Pets allowed
Security
Baggage storage
Ski storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Skiing
Hiking
Cycling

Services

Room service
Housekeeping
Laundry
Stores/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches

Children

Cribs

Spa & Leisure

Sun terrace
Garden area

Room features

Heating
Mini-bar
Sitting area
Terrace
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Map view

street view

Hofmattstrasse 38, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.1 mi

Sunnegga

1.4 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.1 mi

Moosstrasse

Gorner Gorge

1.1 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

4000 ft

Ski Area

Wolli park for beginners Sunnegga

1.3 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

5100 ft

Beach

Leisee

1.6 mi

Garden

Ricola Herb Garden

1.2 mi

Garden

Dossen Glacier Garden

1.9 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.0 mi

Ski Area

Gornergrat

3.1 mi

Beach

Grunsee

2.1 mi

Bridges

Hangebrucke

2.0 mi

Zmutt Glacier

1.8 mi

Zmutt

1.8 mi

Nearby

Museums

Matterhorn Museum

900 ft

Cemetery

Mountaineer's Cemetery

900 ft

Church

St Peter's English Church

1100 ft

Bridges

Photopoint Kirchbrucke bridge

800 ft

Church

Parish Church of St. Mauritius

500 ft

Bahnhofstrasse

Walk of Climb

800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

400 ft

Stellisee 3920 Zermatt

Stellisee

1000 ft

Hohbalmen

500 ft

Castor Mountain

500 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

500 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

700 ft

Murmeli Brunnen

1300 ft

Denner Partner

1800 ft

Restaurants

Take it Doner

1300 ft

Oberdorfstrasse 24

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

8.8/10

Great

Rooms

9.0

Location

9.3

Service

9.0

Dining

8.7

4.5/5 based on 111 reviews

#75 of 107 hotels in Zermatt based on Tripadvisor

William

United States of America, May 2024

9.2/10

I absolutely loved my stay at this hotel! The rooms were spacious and provided a lovely view of the town from the balcony, and they were soundproof when needed. The service was top-notch, with attentive staff who even offered an electric car ride to the Bahnhof. The location was perfect, near the main bus station and a short walk from the train station. Dining options were fantastic, especially for breakfast. A couple of minor cons were the surprise city tax and mid-range pricing for UK standards.

Rooms

9.0

The rooms were incredibly comfortable and had a great view over the town with a lovely balcony. They were easily accessible by stairs or the lift on the second floor.

Service

9.0

The staff was kind, polite, and very attentive, going above and beyond to ensure a pleasant stay. The offer of an electric car ride to the Bahnhof was a nice touch.

Location

10.0

The hotel's location was superb, right next to Migro and the main bus station, making it convenient for exploring the area. Being close to the train station was a big plus for us.

Dining

9.0

The dining experience was fantastic, especially the breakfast with plenty of options to choose from. The authentic Indian dishes were a delightful surprise.

Facilities

9.0

The hotel had great facilities to enhance the stay, making it a wonderful choice for travelers.

Oliver

United Kingdom, February 2024

8.8/10

I had a wonderful stay at the hotel. The rooms were clean and modern with a beautiful balcony overlooking the Matterhorn mountain. The service was top-notch, with kind staff and easy access to ski storage. The location was convenient, being close to the station and the main street. The dining experience was excellent, offering a great variety in a traditional Swiss chalet-style ambience. Overall, a great value for money.

Rooms

9.0

The room with a clean, modern bathroom was comfortable. Loved the balcony overlooking Matterhorn mountain.

Service

9.0

The staff was incredibly kind and helpful, even upgrading our room to have a terrace with a beautiful mountain view.

Location

8.0

The hotel's location was very good, being close to the station and the main street. Very convenient.

Dining

9.0

The dining experience was great, with lots of options in a typical Swiss chalet-style setting.

Facilities

9.0

The facilities were top-notch, making the stay very enjoyable and convenient.

Richard

United States of America, January 2024

9.0/10

I had a pleasant stay at the hotel, enjoying the clean and cozy rooms and the extremely friendly staff. The location was convenient, and the dining experience was lovely, although more vegan options would have been appreciated. The facilities were well-maintained, providing a comfortable and enjoyable experience overall.

Rooms

9.0

The rooms were immaculately clean, cozy, warm, and spacious.

Service

9.0

The staff was extremely friendly and helpful.

Location

10.0

The hotel's location was fantastic, close to the main bus station and with a great view of Matterhorn.

Dining

8.0

The dining experience was wonderful with a charming breakfast room and a lovely array of food, but more vegan options would have been a bonus.